Skip to Content

Overview

Commissioning the UX700

Six steps to a ready-to-use payment terminal: install it, connect it, get going.

1. Mount the terminal

Insert the UX700 into the EVA cut-out and fasten it securely.

2. Cable it correctly

Connect the MDB cable and the power supply correctly.

3. Connect to the internet

Set up Wi-Fi, LAN or the RUT200 router.

4. Configure the machine

Check the payment method and MDB communication.

5. Commissioning with a technician

Together with a SENVEND technician – an appointment is required.

6. Test the function

Select a test product and make a test payment.

Preparation

Before you start

With these prerequisites in place, commissioning goes quickly.

Access to the machine

You are on site and can reach the machine to make the settings.

Internet connection sorted

You know whether the terminal goes online via Wi-Fi, LAN or the RUT200 router.

Tools ready

All you need is a Phillips screwdriver – everything else is included in the box.

Terminal doesn't fit directly?For different mounting situations there are angle adapters and surface-mount frames. Both can be ordered from your specialist dealer. All dimensions are listed under UX700 – Daten & Fakten.

Step 1

Mount the terminal

The UX700 is inserted into the standardised EVA cut-out and fastened securely.

Illustrated installation guide

The full guide with pictures shows you step by step how the terminal is installed.

Open the installation guide

Video guide: mounting

Step 2

Cable it correctly

The MDB cable and the power supply are connected correctly – after that the terminal is ready for operation.

Power supply

Connector typeMDB or pinout
Input voltage9–43 V DC
Typical operation12 V / 0.25 A

Network port

If you use LAN, the network cable goes into the silver LAN port on the back – not into COM 1 or COM 2. You will find the details in the LAN.

Video guide: cabling

Step 3

Connect to the internet

Choose the connection type that suits your location. The full instructions are available under Einstellungen & Internetverbindung.

Wi-Fi

Open the service page on the terminal and select the right network.

LAN

Network cable into the silver LAN port – stable and reliable.

RUT200 router

Terminal connected to the router by cable – internet via the SIM card.
USB modems only for battery-powered VAPER machinesUSB modems are only used for battery-powered VAPER machines. For all other machines, use Wi-Fi, LAN or the RUT200 router.
Only connect one type of connection at a timeIf a network cable or a USB modem is connected, the terminal will not connect via Wi-Fi. Remove any cables you do not need before setting up Wi-Fi.

Step 4

Configure the machine

So that the terminal and the machine work together, check the following settings on the machine.

Checklist on the machine

  • Activate the cashless payment method.
  • Check MDB communication.
  • Only activate Always Idle and Remote Vend if your machine supports and has enabled these functions.

Manufacturer-specific settings

Optimal, SENVEND-specific machine settings by manufacturer.

Go to the settings

my.SENVEND telemetry

The next steps for setting up the telemetry app.

Go to the setup

Step 5

Commissioning with a SENVEND technician

The actual commissioning is carried out together with a SENVEND technician. An appointment is required for this.

Booking an appointment

You will receive the booking link from us by email as soon as your onboarding with Telecash is complete. During the appointment we activate your terminal together with you.

What you should have ready

  • The terminal is mounted and cabled.
  • The internet connection is up.
  • You are on site at the machine for the appointment.
Nothing moves forward without an appointmentThe terminal is only activated for payments after the joint commissioning with our technician.

Step 6

Test the function

Finally, check in four steps that everything works.

Test procedure

  1. The terminal starts up completely.
  2. The internet status shows online.
  3. Select a test product on the machine.
  4. Carry out a test payment.

Ready to sell

If the test payment goes through, your machine is ready to go.

Troubleshooting

When something doesn't work

The most common stumbling blocks during commissioning – and what is behind them.

Terminal does not respond to selections

You have activated Always Idle or Remote Vend although your machine does not support these functions or has not enabled them. Deactivate both settings.

Age verification does not respond

The prerequisite is that you have booked the AV package . Then activate proactive age verification – your machine does not tell the terminal when an age-restricted product has been selected.

Age is not released

Take a look at the machine settings FAQ – it also lists the software versions your machine needs.

Third-party master telemetry set up correctly?

If another telemetry system is running as master on the machine, it has to be configured accordingly. Check the settings of the third-party telemetry if payments or messages do not work as expected.

Never activate a dedicated MDB device if a DCM5 is already installedOtherwise the two devices get in each other's way and age verification will not work.
Still have questions?Write to us at help@senvend.com – we are happy to help.

Frequently asked questions

Frequently asked questions

Where do I find the illustrated installation guide?

The full guide with pictures is available under UX700 installation guide.

How do I connect the UX700 to Wi-Fi?

Open the service page via my.SENVEND or with the plastic pin on the back of the terminal and tap “Wi-Fi settings”. The detailed instructions are available under Connect to Wi-Fi.

How do I know whether I can use dedicated age verification?

First, try it without the dedicated age verification and select an age-restricted product. If it does not work, activate the dedicated age verification.

Need help with commissioning?

Our team is here for you and will help you quickly and easily.

Hilfeformular +49 231 4499210